Lowongan Ecommerce Customer Service-PT Mestika Persada Makmur

    Ecommerce Customer Service-PT Mestika Persada Makmur

    Lokasi: Jakarta Utara (Jakarta Raya) - Kelapa Gading
    Lamaran Ditutup Pada: November 2019

    Workplace of the future
    With our workplace of the future project, our brand will be equipped with cutting edge technology, innovative design and unique workspaces to help our professionals collaborate and innovate and stay ahead of the curve.
     
    People
    We seek out the most likeable professionals with the brightest minds. Holding a collaborative brainstorming session with our employees.
     
    Community
    We integrate corporate responsibility into our core business strategy. This is why we encourage practices that protect the environment, support local communities and have a positive impact on society.

    BRAND
     
    MOOIMOM                              OLABABY                                   JEELLY
    LITTLE TREE                          SUNMUM                                    ANELLO
    MOMBELLA                            MUGU                                         7am VOYAGE
    CIPU BAG                               59s STERILIZER
     
    BACKGROUND
     
    TNP Group is an industry in Retail, Trading, Wholesales and E-Commerce across Asia Pasific (Singapore, Taiwan, Indonesia, Thailand, Malaysia, Vietnam). Within 4 years of developing, TNP increasingly becoming modern e-commerce since 2012.
    Our established brands include MOOIMOM , MOMBELLA, LITTLE TREE, OLABABY, CIPU BAG, MUGU, JEELY, 59s Sterilizer are offered in the International quality products and market. TNP has over 10 (ten) stores and still growing, over 100 employees, 50 online channels and over millions customers.
    Our focus achievements is “one stop shop maternity store” concept, can’t be separated from the support of customers, employees and value we have.
    The trust and hard work of many different parties have formed TNP into a company that is committed improve on products meet all customer needs.
     
    VISION
    Grow and Leading “Mothers to Be and Babies Caring Product” in Asia Pasific
     
    MISSION
    • Offer qualified and comprehensive solutions and fulfill needs of our customers by providing the best shopping experience
    • Expand retailing channels to reach more target customers both online and offline stores
    • Coorporate/ partnership with a wide diversity of suppliers around world
     
    Pengumuman :
    • TNP tidak pernah memungut biaya apapun dalam proses rekruitment
    • TNP tidak pernah bekerja sama dengan travel agent/ biro perjalanan dalam proses rekruitment
    • Jangan memberikan data pribadi atau keuangan Anda kepada siapapun
    • Abaikan permintaan sejumlah uang untuk hotel atau akomodasi proses rekruitment
    • Apabila membutuhkan klarifikasi lebih lanjut, dapat menghubungi office kami (021 – 2937 5214)

    • Candidate must possess at least SMU, Diploma, Bachelor's Degree in any field.
    • Required language(s): Bahasa Indonesia, English
    • At least 2 Year(s) of working experience in the related field is required for this position.
    • Required Skill(s): customer service, problem solving, telemarketing
    • Preferably Staff (non-management & non-supervisor) specialized in Customer Service or equivalent.
    • Answer all incoming calls and address all consumers needs and concerns
    • Responds to customer inquiries regarding orders, billing inquiries and technical problem notifications
    • Take orders, track packages, and process replacement orders for consumers
    • Respond to consumer emails, letters and chat inquires
    • Check and return all consumer voicemail messages
    • Document all order updates in call center ordering systems
    • Process returns and product complaints
    • Issue credits and adjustments to consumer orders
    • Special projects as requested by management

    ALAMAT : PT Mestika Persada Makmur
    Mooimom Indonesia , Ruko Graha Boulevard Blok B no 3 - Kelapa Gading, Jakarta Utara




Info Lowongan Kerja Terbaru Hari Ini, 23 September 2019





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